Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

I just met w a counselor at Diamond Head Mortuary named Charise she is excellent at her job she was very informative and assisted me in pre-planning for my own funeral arrangements so that I won’t burden to my ohana. Go see Charise we all need her expertise!
Author: Ensign Lim rated with 5 stars

Very compassionate and professional staff. They made the experience go smoothly and they answered all my questions thoroughly.
Author: Lani Terrell rated with 5 stars

Great staff. Very friendly and accommodating. Beautiful funeral.
Author: Bradley De Castro rated with 5 stars

Kristy was very helpful and heartfelt, very easy to go thru simple questions and instructions she explained step by step. Just want to thank her for making my mother’s arrangement simple and easy bless her heart.
Author: Nui Kahele Iv rated with 5 stars

A huge thank you to Cindy,Ryan Santana and Curtis Jackson jr!! I wanna give them all five stars for helping us through the hardest day of my life. They made the process so easy and comforting for my family and I I am speechless. They are the best.
Author: Tiffiny Fotu rated with 5 stars

The people and services at Diamond Head Mortuary are exceptional. Outward appearances of the facilities misrepresent the phenomenal experience we had during a very difficult time. You and your loved one will be well cared for here. While I hope it’s a very long time until we need these services again, I will come back to DHM when we do.
Author: Michal Anne Rogondino rated with 5 stars

Aloha. The staff at Diamond Head Mortuary along with the staff at Valley of The Temples have been nothing short of excellent. Extremely professional in every aspect. I would definitely recommend Diamond Head Mortuary as a place for our loved ones who have gone before us. Mahalo for everything. Michael Pearson
Author: Michael Pearson rated with 5 stars

Jesse Welsh did a great job at the burial and at the chapel Celebration of Life. He reminded me of things to do...but gave me the freedom to do things at my own pace. He was very helpful. So were the staff, Cindy and Rey.
Author: Norrin Lau rated with 5 stars

On behalf of my entire ohana, grateful mahalos to Deenie and her assistants, Erin & Tante for making my mother's service in March an awesome and peaceful event! Deenie was so very wonderful from helping us through our sadness for mom from the service to even at the burial. Much Aloha to you, Deenie and Diamond Head Mortuary!
Author: J Murray rated with 5 stars

Thank you to Cynthi, Erin and Rey for helping me put my wife’s celebration of life. You guys did a great job!!! Thank you again
Author: Aaron Young rated with 5 stars

“Mahalo to Charise, Family Service Advisor at Valley of the Temples Memorial Park in Kaneohe, for her excellent customer service. From the moment we met her, Charise was warm, compassionate, and genuinely helpful. She took the time to listen to our concerns, answered our questions with patience, and made sure everything was resolved quickly and professionally. Her kindness, positive attitude, and willingness to help turned what had been a frustrating experience into a positive one. We especially appreciated that she was able to meet us at the Diamond Head office, which was much more convenient since we live in Kaimuki. Mahalo Charise, for going above and beyond. Your professionalism compassion, and dedication to helping us truly made a difference. Valley of the Temples is fortunate to have you on their team!”
Donna K July 09, 2026 5 stars

Julie Oconner April 23, 2026 5 stars

“Kristy is a BLESSING, I’m thankful to have had her assistance thru the most chaotic time in our lives. When you lose a loved one LIFE literally feels like a BLUR, I’m thankful that Kristy kept us informed from the Transport-Cremation process, talked to us w/grace, treated us w/compassion & empathy, also gave us a follow up phone call to just check on us. Forever grateful for her kindness during an uncertain time for my ʻOhana & I.”
Chasity Koko March 27, 2026 5 stars

“Kristy Navarro was awesome. As I look back at that moment when I had to make arrangements for services, Kristy was very understanding of our circumstance, she was patient and yet very professional. She knows exactly what you need before you know you need it and will help with decisions when you are ready to make them. Thanks Kristy for what you do day in and day out, appreciate you! Aloha,”
Ricky Miyamoto March 30, 2026 5 stars

“I like a big shout out to Frank! You are a great value and asset for your team! Thank you so much from me and my wife! I appreciate how you made a sensitive subject and experience comfortable and no pressure attitude for us to decide Valley of the Temple. Going through the whole process with you was not difficult and easy going. Again thank you so much! Sincerely, Fernando”
Fernando Fernando March 11, 2026 5 stars

Chris Conner October 16, 2025 5 stars

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