Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Review Us
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
Aloha. The staff at Diamond Head Mortuary along with the staff at Valley of The Temples have been nothing short of excellent. Extremely professional in every aspect. I would definitely recommend Diamond Head Mortuary as a place for our loved ones who have gone before us. Mahalo for everything. Michael Pearson
Author: Michael Pearson rated with 5 stars ★ ★ ★ ★ ★
Jesse Welsh did a great job at the burial and at the chapel Celebration of Life. He reminded me of things to do...but gave me the freedom to do things at my own pace. He was very helpful. So were the staff, Cindy and Rey.
Author: Norrin Lau rated with 5 stars ★ ★ ★ ★ ★
On behalf of my entire ohana, grateful mahalos to Deenie and her assistants, Erin & Tante for making my mother's service in March an awesome and peaceful event! Deenie was so very wonderful from helping us through our sadness for mom from the service to even at the burial. Much Aloha to you, Deenie and Diamond Head Mortuary!
Author: J Murray rated with 5 stars ★ ★ ★ ★ ★
Thank you to Cynthi, Erin and Rey for helping me put my wife’s celebration of life. You guys did a great job!!! Thank you again
Author: Aaron Young rated with 5 stars ★ ★ ★ ★ ★
I wanted to give a big "Mahalo" to Azure for helping me prepare for the inevitable. Finding the perfect plot and funeral service plan was easy with Azure, who was very patient and helpful. She answered all my questions, and basically guided me through the entire process without a glitch.
Author: Al Egan rated with 5 stars ★ ★ ★ ★ ★
Director Deenie Sampaio and Staff Associate Rey Dagdagan were excellent. They were very professional and attentive. Many compliments were brought forth by guests. Thank You!
Author: Roberta Degracia rated with 5 stars ★ ★ ★ ★ ★
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“I've worked with a lot of funeral homes in my lifetime Diamond Head is ultimately the best one I've ever worked with, they treated us like they were part of the family they are so very caring kept in touch with me the whole time and continue to keep in touch and check up on me months after my brother passed. They are the example that funeral homes should follow. thank you so very much you guys for taking care of me and my brother.”
Mary June 26, 2023 5 stars ★ ★ ★ ★ ★
“The service of Deenie Sampaio and Rey Daqdaqam were exemplary of the Aloha spirit. Deenie's presence with her calm manner and great organizational skill made the service run smoothly and flow effortlessly. We knew we were in good hands when it was time to place a lei around our mother's neck and it was tied. Instead of moving her neck, she expertly cut the lei and laid it around her neck as it never had been cut. Rey did a fantastic job setting up the chapel and reception area. We had a bit of mishap with one or the kids attending and Rey took care of the problem in no time. He help distribute the food and found chopsticks and fork when the catering company we used forgot to leave it. With staff like Deenie and Rey that makes a stressful and sad occasion, reassuring and peaceful. Thank you both for all your help.”
Lianne Matsuo June 05, 2023 5 stars ★ ★ ★ ★ ★
“In respect to everyone that has lost a loved one, the very thought of what to do next to arrange a funeral or pre-planning a funeral isn't easy. That's where Ms. Azure Ng and her staff come in. She's a very friendly, knowledgeable, compassionate & professional individual. She showed me support, guidance, and direction for my family. She's with you every step of the way. She's the type of comfort you need in your darkest hours, you are not alone. Let Azure and her **PROFESSIONAL** staff assist your family and put your mind at ease. ****Price Matched Guaranteed**** (3) beautiful locations to choose from (1) in Honolulu***Diamond Head Mortuary on 18th Avenue, & (2) in Kaneohe***Hawaiian Memorial Park Mortuary at Valley of the Temples & (3)***Valley of the Temples across McDonald's on Kahekili Hwy where the famous icon Byodo Temple is located. Everything about Ms. Azure is an unmatched & impeccable***WORLD CLASS ELITE SERVICE***”
Luxury Tanaka April 20, 2023 5 stars ★ ★ ★ ★ ★
“Deenie Sampaio & Rey Daqdaqan took really good care of our entire service and kept the files away following the delivery of the catering order. They made our family experience very comforting and they truly showed us how much they cared. Deenie prayed for our family at the end of the service and following the inurnment. She delivered a 5+ stars rating in our opinion. Thank you ever so much!”
Jgtbkt “Je&Be1” April 12, 2023 5 stars ★ ★ ★ ★ ★
“Mahalo to the wonderful, professional, caring, patient, & continous love and support of the team at Diamond Head Mortuary. The ceremony was beautiful and we all felt the love that surrounded & honored our 'husband, father, grandfather, great-granfather, brother, uncle, friend' to all who attended. Much Aloha to Deenie Sampaio - Funeral Director, Rey Dagdagan - Staff Associate, and the rest of the team who helped make this celebration of life for Arthur K Mahoe Jr. one to remember. Mahalo Nui Loa, The Mahoe Ohana. ”
The Ohana Of Arthur K Mahoe Jr. April 07, 2023 5 stars ★ ★ ★ ★ ★
“I would like to send a Thank you to Andreanna Banta who helped us coordinate both of my parents funerals after they passed within a month of each other. She made it so easy for me during a most difficult time. Coordinating one funeral was hard and then to have to think about planning a second one immediately after the first was even harder but Anna helped me through every step of the process. She was so friendly, understanding, and professional. She is a true asset to your company. I would also like to give a big Mahalo to John Ornellas! Thank you for all you did for us! You are a hidden gem and I appreciate all the special touches you did for us and how easy you made it for us to work with you!”
Laura Okumura March 29, 2023 5 stars ★ ★ ★ ★ ★